Whether you are a CIO or chief executive of your company, the headlines of cybersecurity threats and attacks might be worrisome for you. There is always a question about how to ensure the cybersecurity of the organization to avoid financial, compliance and reputational risks. Today, to deal with ever-growing, fast, and sophisticated cybersecurity threats and attacks, enterprises either find the correct MSSP (Managed Security Service Provider) or build an efficient SOC (Security Operation Center). In either case, the role of Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) are indispensable.
In this article, we will detail how organizations choose either MSSP or build SOC and how SIEM and SOAR solutions play a crucial role in the MSSP and SOC security solutions.
Find the Correct MSSP
Why organizations need MSSP? As a matter of fact, if businesses are not building their SOC to manage cybersecurity, they might need to outsource their information security functions to MSSPs. The MSSPs will generally provide continuous security monitoring, vulnerability risk assessment, intrusion management, and threat intelligence. MSSPs also help in meeting compliance requirements such as the General Data Protection Regulation (GDPR) or the Health Insurance Portability and Accountability Act (HIPAA).
The Role of SIEM for MSSPs
According to the Novell’s Business White Paper: SIEM Solutions for Managed Security Service Providers (MSSPs), “most MSSPs are not software companies at their core. They should rely on SIEM vendors to build their technology platform.” In fact, the SIEM solution enables MSSPs to deliver more value to their customers and develop their businesses more effectively. For example, SIEM can boost MSSP’s service efficiency, improve service flexibility, reduce costs, and other competitive advantages. To fulfill the needs of MSSPs, the SIEM solutions must offer the following:
- Log sources for compliance reporting
- Custom integration kit that includes Application Programming Interfaces (API) and a Software Development Kit (SDK)
- Handling unknown or custom application logs
- New reports for data views
- Handling configuration settings, parsing rules, application updates, and operating systems updates
- Remote maintenance
The Role of SOAR for MSSPs
When it comes to automation in information security, SOAR always plays a vital role. For MSSPs, SOAR can offer customizable playbooks that automate numerous manual and mundane tasks, resulting in reducing the involvement of manpower. Using SOAR, the MSSP can eliminate manual maintenance and writing of incident response procedures. In addition, SOAR creates a library of dedicated, customizable, and granular playbooks for every individual consumer.
Furthermore, SOAR can offer a multitenant solution to MSSP. Generally, MSSP provides a dedicated virtual SOC to its consumers along with vital security requirements or data segregation. However, with SOAR, a multitenant solution can be deployed to allow granular role-based access. Doing so can enable organizations to have their own dedicated virtual incident responders or CSIRT (Computer Security and Incident Response Team (CSIRT).
SOAR’s dashboard functionality allows MSSP to have visibility of the incident across multiple customers. The dashboard provides a wide view of numerous activities and multiple integrated tools.
The configuration manager offers updates to MSSP so that new threats can be combatted. In fact, the configuration manager centrally configures playbooks and rule updates.